Family Information Package

For all application questions and concerns, please contact the office.

Keep reading for everything you need to know for the 2024 Family Camp at Fraser Lake!

Looking for a specific section? Click the links below.

 Application and Refund Policy

Applications must be accompanied by a $200 deposit per family. If accepted, the balance is required by June 1, 2024.

An email will follow receipt of your application which includes a statement with the deposit. Please call the office if you have not received this email.

Cancelling Family Camp

If your summer plans change, a full refund will be given if notice of cancellation is provided at least one month prior to the start of Family Camp.

Credit Card Charges

Credit Card charges will appear on your statement under the name WILLOWGROVE. Outstanding balances after September 1, 2024 (without an agreed upon payment plan) will be charged interest of 1% per month.

Unless other payment arrangements have been made, any charges for additional goods or services used during your families camp experience (i.e. tuck) will be charged to the credit card provided, either at the time of use or upon completion of your child’s stay at camp.

Credit Card Processing Fees

As of Oct. 6, 2022, businesses are now able to pass on credit card processing fees to the consumer. This added charge comes alongside already record-high inflation rates, creating many new financial barriers for many families.

Although these rising costs also pose unique obstacles for not-for-profits, charitable organizations must do what they can to benefit their communities. Therefore, believing in the importance of our mission, and knowing that these additional charges would further limit accessibility to our programs, Willowgrove has decided to continue absorbing credit card fees for the duration of the 2024 season.

Promotional Photos

Each summer, our communications staff are tasked with taking pictures of our participants. These photographs are used for our social media, website, and, on occasion, for the Ontario Camping Association. Capturing these moments is an important part of our camp experience, and so by attending Fraser Lake Family Camp, families accept that their photo may be taken for these purposes, and that no compensation will be provided for using one’s likeness. If you and your child/children do not want to appear in these pictures, please ensure that you let us know by contacting office@fraserlakecamp.com.

Please note also, that other families may photograph each other from time to time. Fraser Lake Camp has no control over how those pictures are used.

Communication

Throughout the year, we do our best to keep all families and alumni updated with upcoming dates, new programs, registration information and lots more. Here are a few of the ways we like to keep everyone informed of what’s happening at camp.

Monthly Newsletters - Camp families, alumni, and members of our mailing list will receive a newsletter highlighting upcoming dates, behind the scenes, new program announcements and more. Newsletters are sent via email.

Pre Camp email - Families enrolled in Family Camp will receive an email in July that includes information on theme dinners, special event, arrival times, cabin assignments, and lots more!

Social Media - Follow us on Instagram and Facebook to get updates on camp and other programs.

During the summer, the Camp Managers and Leadership team are in and out of the office. Often their work takes them outside where camp life is happening! If you would like to talk with someone over the phone leading up to Family Camp, please call our main office at (905) 642 - 2964.

What To Bring To Camp

Laundry

Laundry is available to families in emergency situations such as soiled clothing or bedding. Soap will be provided by the camp.

Arrival & Departure

FAMILY CAMP FULL WEEK

FAMILY CAMP WEEKEND

When you arrive at camp, please check in with a member of our staff team at the office and they will help get you to your cabins. If you are planning on arriving after 5:30 (or get stuck in traffic) let us know by calling the summer office at (613) 332 - 3351 and we can let you know where to check in.

Camp Address

Meals and Snacks

Three home-style meals and two snacks are prepared each day in our Kitchen at camp. Our menu is designed each summer to provide well balanced meals for families with options for participants with dietary needs or selective eating.

We try our best to accommodate all dietary needs. We are able to accommodate vegetarian, vegan, dairy intolerant, and gluten intolerant diets as well as most food allergies. We are often able to accommodate other dietary needs but we ask that you contact the office to confirm before completing your application. We require notification in writing of all dietary needs or food allergies at least one month prior to the start of camp to ensure we are properly prepared.

In our Tuck Shop families will find snacks like chips, pop, chocolate, and other sweet treats available for a small fee. Limited camp merchandise may also be available for purchase while supplies last. *Please bring cash for Tuck purchases if able.

Nuts at Camp

Fraser Lake Camp is a nut aware facility. We often have campers and staff that have life threatening nut allergies attend our program. In no way do we want to compromise their personal safety during their stay at camp. Because campers or visitors may unintentionally bring food items containing nut products to camp, we cannot guarantee a nut-free environment. However, we take every measure possible to keep nut products away from our campers and we only order food products for our kitchen that are nut-free.

Please do NOT bring any nuts, nut products or any products that may contain nuts, includes any item from bulk food that does not come pre-sealed. It is important to read labels carefully for ingredients, although most products that are unsafe will contain warnings on the nutrition label.

Health Form

During the application process, you filled out the necessary health information that we require in order to provide a positive and safe experience for your family.

If you need to add any information to the health form or there are changes to your families health information between when you applied for Family Camp and when you get to camp, please inform our office. Information on forms are shared only with staff that require the information. This is limited to select Leadership Team staff.

EpiPens

We recommend that any participant who carries an EpiPen for food, bee or insect allergies, bring two (2) of their own EpiPen’s to camp with them. One EpiPen can be stored in the Health Center in case of an emergency while the other remains with the participant.

First Aid and Health at Camp

In the event that first aid is required, we have a well-equipped Wellness Centre to care for your family.

Medication

Families are responsible for the distribution of medication while they are at camp. We recommend that you bring all medication in it’s original container. Our Wellness Center is stocked with many over-the-counter medications (Advil, Tylenol, Benadryl etc.) that is available to families if the need arises.

Communicable Illnesses

Families should not come to camp with known communicable diseases or health nuisances (such as chicken pox, lice, viral infections, rashes, athlete’s foot, impetigo, etc.). If your family has been exposed to anything communicable within three weeks of the start of Family Camp, please alert the camp office. Together, we will determine whether to consider keeping your family at home for an extra day or so.

Sun Safety

We are aware of the dangers of over-exposure to the sun and strive to take reasonable precautions to prevent adverse effects of the sun and UV rays. Please help us in this endeavour by packing:

• a hat with a brim and sunglasses

• sunscreen for your family (minimum SPF 30)

• a water bottle for each member of your family with their name on it